If you've ever been on the receiving end of the IT help line during a
critical project, you know the feeling of being at the mercy of the
established processes of calling or emailing, creating a "trouble ticket" and
awaiting a response. Working remotely or on a mobile device proves even more
challenging to a prompt solution. In contrast, Workspot's integrated in-app
support incorporates helpdesk support directly inside the Workspot
application. This enables all users, whether in the office or on the go, to
get help from IT without sending an email, placing a call, or even without
leaving the Workspot application.
It's a the same as the "live-chat" option you've probably seen when shopping
online. You click the "help desk" icon which opens a dialog box, enabling
immediate communication and much faster resolution to problems in real time.
What is a common tool in sh... (more)
One of the biggest challenges facing schools today has nothing to do with
demographics, enrollment numbers or curriculum. It is complying with the 1974
Family Educational Rights and Privacy Act (FERPA), also known as the Buckley
Amendment, which sets strict standards for the protection of students' data.
Violating FERPA can result in loss of Federal funding, fines or a state civil
suit for any school or college which receives federal funds. It has been said
that few other laws have affected the daily administration of schools and
colleges as much as FERPA.
Syscloud a leader a le... (more)
There are already plenty of BaaS solutions out there. Why should developers
be interested in Syncano?
Nikolai Fasting: We have a completely different vision. Most BaaS address
back-end developers. However, we want to make the back-end obsolete. We are
addressing innovative front-end developers who want to be creative. We don't
want them to worry about the back-end.
We also offer a broader range of features that makes solving problems easier
than combining multiple solutions.
Should we refer to Syncano as mBaaS, BaaS or Daas?
Fasting: The answer to this might be different every da... (more)
Thanks for taking the time to answer my questions. Please tell us, what
SiteLock is all about and what do you do?
Neill Feather: Complete website security is essential for businesses, but can
be an intimidating investment. SiteLock was started in 2008 to help
businesses protect their online presence with reliable, high-quality and
reasonably-priced security solutions. SiteLock's website security tools find,
fix and prevent potential threats, helping companies protect their data and
reputations, and ensure a consistent user experience. SiteLock also offers
access to 24/7 support ... (more)
Hi Jonathan, you just launched "The Q.". What is "The Q."?
Jonathan Gael: "The Q." is a breakthrough networking technology that
eliminates the need for routers, clearing the way for far more efficient data
transmission. In technical terms, we're talking about a family of protocols
that all stem from Distributed Queued Switch Architecture (DQSA) the
bottleneck-eliminating technology that provides near-perfect queueing and
Quality of Services (QoS) at layer 2, the protocol layer which provides
access to physical and wireless media. We strive to offer a true broadcast
architecture ... (more)